Returns & Exchanges
At GORUCK, we stand behind our gear and want you to be 100% satisfied with your purchase. We offer 30-day returns on all products in new, sellable condition to ensure you have the right equipment for your mission.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Generate and print a prepaid shipping label directly from the portal; a small return shipping fee will be deducted from your final refund.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the gear is clean and free of any debris or wear.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing